Founded in 1890, Hansen Bros. Moving & Storage the parent company of Portabox has successfully weathered many history-changing events including the Great Seattle Fire, WWI, the Spanish Flu of 1918, the Great Depression, WWII, the 2008 recession, and 9/11 among many other public crises. We are taking the current COVID-19 threat very seriously and will promptly adhere to any and all directives from local, state and federal government officials. Hansen Bros. and Portabox have been categorized as an essential industry business (moving & relocation) within the current mandate established by Washington State Governor Jay Inslee.

As essential services, we will maintain normal operations until such time as either company management determines we must close our offices or we are directed to do so by a governmental authority. We are taking extensive precautionary measures including the adoption of all CDC guidelines and the establishment of our own policies intended to minimize health risks for all customers, employees, contractors, vendors, and community stakeholders. We are proud to be able to support the needs of our customers during this crucial time but are prepared to quickly change course as required.

Stay safe together with Hansen Bros. and Portabox

The COVID-19 crisis is fluid and there are many uncertainties and factors outside of our control that may, with little or no advance notice, impact our delivery of moving & storage services. Please be aware the current crisis could potentially result in small inconveniences such as a delayed project start time or significant inconveniences such as the complete rescheduling of services.

Although there are many unknowns to be navigated, you can be certain that Hansen Bros. and Portabox will be timely and transparent in our communications regarding servicing your moving & storage needs, and our professional relocation consultants will work diligently to offer creative solutions in the event your project is impacted by the current health crisis.

Steps We're Taking:

  • Company-wide Implementation of all precautionary measures recommended by the Center for Disease Control (CDC).
  • Office staff and crews are being monitored daily for symptoms and/or known exposure by management and asked to go home, contact their healthcare provider, and self-quarantine as directed. Staff that experience symptoms and/or aware of exposure when not at work have been directed to stay home and notify their supervisor.
  • Office staff and crews are receiving daily briefings on precautionary measures and have been directed to follow them on and off the job.
  • Office staff and crews are being instructed to maintain appropriate “social distance” of 6 feet minimum between one another, customers, and all other people.
  • Office staff and crews are being provided with appropriate hand sanitizer and surface disinfecting supplies. They have been directed to disinfect truck cabs and moving equipment between each move to the best of their ability. These supplies will continue to be replenished as we are able, based on availability from retailers.
  • We are limiting visitation to our branch offices. If you wish to purchase moving boxes or supplies, please simply call in your order and we will happily deliver to your vehicle outside.

We are all in this together.  The team at Hansen Bros. and Portabox is proud to continue offering our services in accordance with the necessary precautions outlined above. We are here to make the process of storing belongings seamless & safe for you.

Signs that it’s time to change your storage provider

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If it happens that you have been using your storage unit for a long period of time, it is important that you make sure your belongings are still safe there. In case you notice that this is no longer the case, it is probably high time to change your storage provider. However, if you are not sure what to check, we are going to help you. We are going to list some of the most important factors and if you see that your storage company is no longer meeting your needs, change it as soon as possible.

The company in question may be neglecting the buildings

When you started using storage, the storage facilities were probably new and sparkling. There were no odd smells, the lines in the car park were bright, and there were no piles of old and damp boxes. However, it is possible that things have changed over the years. For some reason, your storage provider has stopped maintaining the buildings properly. As a result, the place may be looking quite terrifying.

Neglected brick wall
If your storage provider is not taking care of the storage, your items are not going to be completely safe inside

There are some damages that you can easily observe, but there surely are more serious ones that cannot be easily seen. So, make sure you check every nook and cranny of your current storage. If it happens that you find some signs of neglect, all you should do is rely on reliable Renton self storage. Situations of this kind will surely not happen in this kind of storage.

Their security level may not be what you need now

Another very important thing about a storage unit is its security level. You need to know that your belongings are going to be properly monitored and that you are going to get your belongings back intact. Especially when you are storing valuable items. This was surely one of the most important factors that affected your decision. However, in case your storage provider stayed at the same level, there is nothing to think about. Security cameras, fire alarms, and doors that do not open easily are a necessity. If it happens that your storage lacks any of these, turn to other portable storage units nearby. You will know that your items are going to remain safe as long as they are inside.

The employees of your storage provider are bad at communication

This may be something that you have been experiencing when you first rented a storage unit. When you contact your storage provider or when you go to your storage, the employees tend to be rude. Either if they are not answering your messages and emails, or if they answer but not in a friendly manner, there is no reason to put up with this no longer.

Frustrated man
Avoid keeping stressing yourself – if the employees of your storage provider are not polite, feel free to store your items elsewhere

Pick up your belongings and store them in one of the safest temporary storage Seattle offers. The moment you contact them, you will see the difference. Their representatives are going to answer in detail and they will be patient enough. Avoid wasting your nerves and your energy on toxic people. Transport your belongings and preserve your peace of mind.

Your company keeps asking you to upgrade

If you have been experiencing this for some time, maybe it is high time that you put an end to it. For example, one of the most common cases is when companies make calls. Whether you know it or not, self-storage valuation coverage is standard across the industry. This means that you do not need any kind of additional coverage. They are just trying to make their profit larger and nothing else. Also, think about whether you really need extra space. These are just some ways in which they are trying to make their customers believe that they do need something that is going to cost them more. Do not be one of them and find on demand storage Seattle finds to be of premium quality.

If they are constantly changing the prices, it is time to change your storage provider

You signed the contract years ago, but things have gradually changed since then. Unfortunately, they have the right to this, up to a point. Namely, many storage contracts are month to month. This means that the rent can change at any time with 30 days’ notice. However, what you may not be aware of is that there are many hidden costs. For example, you might face admin fees, lock charges, deposit fees, and late fees. When all of this adds up, the sum becomes much higher than you agreed on.

Woman counting money because its time to change her storage provider
If they keep changing the prices, it is time to change your storage provider

What you should do in a situation of this kind is check each and every letter of your agreement and of your bills. If you realize that you are already paying more than you want, feel free to change your storage provider. You will easily find a storage unit that will meet all of your needs. Take some time and you are going to organize your storage like a pro, once this part is over.

If it happens that you are experiencing one or more inconveniences mentioned above, it is high time to change your storage provider. There is no reason to keep your items in a place that brings you nothing else but stress and takes away a lot of money. Of course, this is not a simple process. But the good thing is that, once it is over, you are going to be more relieved. You will get your peace of mind back and there will be no more stressful situations. So, start making a plan and you will know that, in the end, your items are going to be in a much safer place.

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